Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules and regulations relating to electronic records. These Terms and Conditions govern your access to and use of the website https://ecostayinn.com/ (“Website”) and the accommodation and related services offered by EcoSTAY INN (“EcoSTAY INN”, “we”, “us” or “our”). EcoSTAY INN is located at 66, Kalloor, Mysore Road, Noolpuzha, Sulthan Bathery, Wayanad, Kerala – 673592, India. By accessing, browsing or using this Website, or by making a reservation through the Website, you agree to be bound by these Terms and Conditions and the applicable booking, cancellation, refund, privacy and other policies published on the Website. These Terms apply to all guests and users who access the Website or make or use a reservation through our booking system. The accommodation services displayed on the Website are subject to availability, applicable rates, booking conditions and the specific terms applicable to the selected room and reservation. You are responsible for providing accurate information when making a reservation and for complying with the applicable booking conditions and hotel policies. EcoSTAY INN reserves the right to update these Terms and Conditions from time to time. The updated version will be published on the Website and will apply from the date of publication. By accessing, browsing or otherwise using the Website, you acknowledge that you have read, understood and agreed to these Use of Website and Services To access and use our Website and accommodation services, you agree to provide true, accurate and complete information when making a reservation or otherwise communicating with us. You are responsible for the accuracy of the information provided by you and for any activity carried out through your booking or account. The information provided on this Website is intended to describe EcoSTAY INN, its accommodation, facilities, services and booking options. While we make reasonable efforts to keep the information accurate and up to date, availability, rates and certain facilities may change from time to time. Your use of the Website and our services is subject to applicable laws, these Terms and Conditions, the applicable booking conditions, cancellation and refund policy, privacy policy and hotel policies. You agree to use the Website and our services only for lawful purposes and in accordance with these Terms and Conditions. All content on this Website, including text, photographs, graphics, design and other materials, belongs to EcoSTAY INN or is used with appropriate rights and may not be reproduced or used without permission. EcoSTAY INN may contain links to third-party websites or services for convenience. We are not responsible for the content, availability or privacy practices of such third-party websites. Reservations and Payments When you make a reservation through our Website, you agree to provide accurate guest and booking information. A booking becomes confirmed only after the applicable booking process and payment requirements have been completed and confirmation has been issued by EcoSTAY INN. Room availability, rates, taxes, payment requirements and applicable booking conditions will be displayed during the reservation process. Payments made through the Website may be processed through third-party payment service providers. EcoSTAY INN does not store your complete card, UPI or other payment credentials unless expressly stated and permitted by applicable law. Cancellation and Refunds Cancellations, amendments and refunds are governed by the cancellation and refund conditions applicable to the particular reservation. The applicable cancellation and refund terms will be communicated during the booking process and/or provided in the booking confirmation. Guest Responsibilities Guests are expected to provide accurate information, comply with applicable hotel policies, respect the property and its facilities, and comply with applicable laws. Guests may be responsible for charges arising from damage to the property or its facilities caused by them or by persons under their responsibility, subject to applicable law and the property's policies. Intellectual Property All Website content, including text, photographs, logos, graphics, layout and other materials, is owned by or licensed to EcoSTAY INN unless otherwise stated. No content may be copied, reproduced, modified, distributed or commercially used without prior permission. Limitation of Liability EcoSTAY INN will take reasonable steps to provide the accommodation and services described on the Website. However, we are not responsible for circumstances beyond our reasonable control, including interruptions caused by natural events, government actions, utility failures, internet or telecommunications failures, or other force majeure events. Nothing in these Terms limits any liability that cannot legally be excluded under applicable law. Force Majeure EcoSTAY INN shall not be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control. Governing Law and Jurisdiction These Terms and Conditions are governed by the laws of India. Any dispute arising in connection with these Terms or the services provided by EcoSTAY INN shall be subject to the jurisdiction of the competent courts having jurisdiction over Sulthan Bathery, Wayanad, Kerala, subject to applicable law. Contact Us For questions, booking-related concerns or communications regarding these Terms and Conditions: EcoSTAY INN 66, Kalloor, Mysore Road, Noolpuzha, Sulthan Bathery, Wayanad, Kerala – 673592, India Phone: 7560840886 Email: ecostaykalloor66@gmail.com Website: https://ecostayinn.com/